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South Eastern Europe
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e-SEE Task Force

Stability Pact eSEEurope (eBalkans) Working Group Meeting
Conclusions of the Chair

Main objectives (as in WT2 Istanbul meeting Concept Note)

  1. To help the countries of SEE seize the opportunities presented by the new technologies.

  2. To promote full participation across the region and prevent further divide between or within the SEEs.

  3. To facilitate co-operation between international, bilateral and private donors in providing assistance.

  4. To facilitate co-operation between the public and private sector and civil society in meeting the internet challenge.

  5. To encourage co-operation between the SEEs in establishing greater economic and democratic stability in the region.

How to get there

A. Creation of a Stability Pact Working Group to bring together both regional and international experts from government and the private sector.

For participants in the Stability Pact process the criterion set for participation is to be ready to contribute actively to the work of the Group, and possible sub-groups/ networks created within the framework of the initiative. It was concluded that three general areas lend themselves well to focused efforts: eSEE-Government in a wide sense, eSEE-Education and eSEE-Business.
The Working Group itself will not meet extremely frequently, but rather work as a tool for reporting, informal discussion and consensus-building, leading to the subsequent development of an over-all strategy and action plan for the initiative.

The next meeting will take place in the end of March, in order to finalize preparations for the progress report at the Stability Pact WT2 meeting in Tirana in April, as requested by the Chairman of WT2. Between this and the coming meetings, work will continue under guidance of the Chair in the three sub-groups, communicating mainly by email and groupware.

The Business and NGO communities hold great potential for the e-initiative. The challenge is how to involve them in an unbiased manner, and simultaneously avoid the problem of the Working Group attaining too large a size. NGOs could play an important role in parts of the eBalkans WG activities with a civic society connotation.
The Chair and Co-chair will thus invite and lead a separate, parallell network consisting of interested major ICT-companies with a physical presence in the region as well as representatives of associations of ICT-companies from the region.

Both the Business Community and NGO Community would be integrated into the working group at the sub-Group level, and granted access as observers to WG meetings provided the Chair sees fit.

B. Development of a comprehensive e-strategy for South Eastern Europe:

A number of conceptual links exist from events organised by the UK during fall 2000, such as the Wilton Park Conference 23-25 October, and the London e-Envoys Meeting 11 December. The sub-groups will be instrumental in developing a draft strategy, including clear objectives in each field, with the aim of presenting this at a second meeting of the Working Group in late March. The groups would, in line with the strategy development, also consider and develop concrete project proposals, as well as suggestions on how these might be financed. Notwithstanding the organisation of work in three fields, the Chair will keep a door open to projects spanning all three sectors when devising the final strategy.

During their work, the groups would take note of and when applicable adapt to the EU eEurope 2002 Action Plan as well as the "eEurope +" plan developed for accession countries with a view to future convergence. Note should be taken of other existing regional activities, in particular within the Stability Pact, and harmonization/ synchronization with these should be sought. The South Eastern Europe Information Society Measure (SEEISM) developed by the European Commission DG Information Society should of course also be highlighted.

It was felt at the Zagreb meeting, that the initiative should be renamed from eBalkans to eSEEurope so as to make the ultimate convergence goal clearer.
  • Sub-group 1: eSEE-government

This area is crucial to closing the ICT-gap currently existing between the EU and South Eastern Europe. It is also very wide, since the government has several roles with respect to new technology, primarily the role as (de)regulator and provider of public services, but also as an important part in ICT-based commercial transactions (eProcurement).

e-Government also concerns civic-society related issues, since the potential of new technology in increasing democratic dialogue, transparency and accountability is great. An important way to achieve this is to enable Government and private sector co-operation in increasing access to ICT and lowering costs.
Government leadership in promoting policy, regulatory and network readiness is exceedingly important. Issues such as the unbundling of the local loop prescribed in the e-Europe 2002 initiative could be of interest, as well as suggestions such as telecoms operators "turning off the clock" for internet connections. There is also the issue of improving government transparency – and thus democracy – with the aid of new technology and enabling legislation.

In the area of government as a service provider, the role of ICT in improving access to health and medical services could be an interesting venue to pursue.

Fostering a favourable investment environment is perhaps especially important in the internet-related telecoms sector. Already existing experience in South Eastern Europe shows that potential capital inflows here are substantial. The investment environment is an issue affected by the entire regulatory framework of the region, and the Chair would suggest for the Working Group in this respect to interact with the Stability Pact Investment Compact, whose Country Economic Teams (CET) have been established for each country in the region in order to address imperfections in the current regulatory framework. Possibilities for co-operation with the SECI (Southeast European Cooperative Initiative) project: ´Regional Cooperation in regulation of new communications technologies in Southeast Europe´ should also be explored. As was pointed out at the Zagreb Meeting, there should be scope also for interaction with the Stability Pact Media Initiative.
There is of course an important role for the Business and NGO community within this sub-group, and these sectors should preferably be integrated into the development of suggestions here.
  • Sub-group 2: eSEE-education

Building human capacity and IT awareness through training and education deserves special attention. This sub-group would co-operate closely with the WT1 Stability Pact Task Force on Education and Youth, which has recently started to address this issue. One possible goal for the region could be the swift achievement of internet connections for all secondary schools – or even all schools - in South Eastern Europe. The group might also consider the possibilities of improving high-speed access to the internet for higher educational/research institutions in ways similar to the eEurope 2002 initiative.
  • Sub-Group 3: eSEE-Business

E-Commerce is crucial to survival of industry in the region, in view of the swiftly developing Globalization – and thus competition - of manufacturing and trade. Just as within the EU, it is reasonable to expect that initial e-Commerce would take place between businesses rather than in the relation business – consumer. The e-Commerce sub-group would of course be central to the Business Community, and representatives of this Community should be involved in the work here. An already on-going activity is the thematic SEED network of Chambers of Commerce, created within the framework of the EU SEEISM referred to above. The OECD is developing the Southeast Europe Business Information Network (SEEBIN).

Not less important are issues related to intellectual property rights, and the protection of these in cyberspace. Adoption of EU-compliant legislation on e.g. copyright, e-money and jurisdiction issues would facilitate future integration with the EU. The Sub-group would address issues and propose actions related to these issues; again, interaction with the Stability Pact Investment Compact (see above) will be important. Issues such as standards for secure networks and smart cards might be addressed.
The idea of establishing a .seu top level domain name might be considered.

C. Assistance to the SEEs in drawing up and implementing national information strategies.

Some SEE countries - notably Croatia (see www.croatia21.hr) – have already developed national information strategies. There is thus scope for learning from these and other strategies for those SEE Countries who have not yet attempted this exercise.

If the wish to avail themselves of support through the Stability Pact initiative is expressed by national representatives at the Working Group level, the Chair will discuss with each country separately how the initiative could support the development of such a strategy, which would be more detailed than the regional strategy.

When to get there

The year of the proposed World Congress on the Information Society, due to be hosted in Switzerland in 2003, is one final target suggested for achieving final goals formulated within the framework of a regional strategy. There might of course be more short-term goals as well.

As to the Strategy itself, however, a draft version including an Action Plan with credible dates should preferably be ready by the next Working Group meeting in late March, discussed, and if accepted by the WG presented for acceptance at the Stability Pact WT2 Meeting in Tirana in April.

This strategy would then be a suitable basis for the finalization of projects which might be presented to a second Regional Financing Conference, whose date has not yet been set, but which might take place late Summer/early Autumn this year.


Krister Thelin / Mladen Mauher


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