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Special Coordinator
of the Stability Pact for
South Eastern Europe
Rue Wiertz, 50
B-1050 Brussels
Belgium
Phone: +32 (2) 401 87 00
Fax: +32 (2) 401 87 12
Email: scsp@stabilitypact.org


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e-SEE Task Force

Action Plan
The Digital Agenda in South-East Europe

  1. New Working Group on e-Balkans to be established under Swedish leadership under Working Table 2 of the Stability Pact for South East Europe (SEE) from January 2001

  2. Preliminary Steps

    a.Swedish Government to select the chair and other staffing. Participation solicited from regional and international experts from government and the private sector. A co-chair to be invited from one or more countries from region.

    b.The UK is to set-up a meeting in London for e-envoys, (national co-ordinators), from each country of the region and Pact leadership in mid December. The e-envoys to be the core of the Working Group. Governments in SEE to be invited to nominate e-envoys, where they do not already exist. Governments to be encouraged to give sufficient powers and back-up to the e-envoys.

    c.Follow-up Stability Pact meeting to consider Wilton Park action. The meeting should stress the e-initiative as a priority for integration. This would help to grab the attention of the larger community in the region.

    d.This meeting to consider new name for e-Balkans (for example e-SEE or e-SE Europe). Suggestions invited. Names suggested include: e-growth, e-associate/s, e-connect, e-unite, e-enlargement, e-members/ship, Balkans 2 net.

    Website to be established as clearing-house to help co-ordinate the Working Group’s work. The design, organisation, development and maintenance of the web-site should heavily involve e-specialists from SEE.

    e.Business people from IT major companies and from new business community in SEE encouraged to provide input/pressure by virtual ‘ginger groups’ by e-mail. NGOs representing civil society should also be encouraged to lobby.

  3. Aim of e-Balkans initiative:

    a.Develop a comprehensive e-strategy for SEE as set out in the G8 Okinawa Charter:-

    Government leadership in promoting policy, regulatory measures, and network readiness.
    Government and private sector co-operation in increasing access to IT and lowering costs.
    Fostering a favourable investment and business environment.
    Building human capacity, and IT awareness through training and education including lifelong learning.
    Encouraging participation in global development of e-commerce networks.
    Highlight the role of the Stability Pact as a promoter, guarantor for the e-Balkans before the decision-makers and investors in the developed countries.

    b.Assist Governments of South East Europe in drawing-up and implementing national information strategies, presenting them with clear guidelines guarantee so that successful and practical strategies are implemented in the SEE countries, to the extent possible.

    c.Co-ordinate with existing or related activities by G8, European Commission, World Bank, EBRD, OECD, EIB, the Council of Europe, and bilateral development programmes, and the Investment Compact.

    d. Ensure digital issues are included in the agenda of the other multilateral agencies.

  4. Key steps for the Working Group

    (i) Identify key targets and timescale to maintain a sense of purpose and momentum.

    (ii) Highlight bottlenecks/obstacles that can be easily overcome.

    (iii) Identify key areas of action.

    (iv) Agree a realistic timescale. The proposed World Summit on the Information

    (iv) Society, (http://www.wsis.itu.int). It is due to be held in 2003, in Switzerland or Tunisia, is one suggested deadline. Business representatives have emphasised the need for greater speed, and a clear set of targets between now and 2003 to create a momentum.

  5. Key issues for the Working Group

    a. Create sub-groups to look at key areas:

    • Telecoms liberalisation

    • Infrastructure

    • Legislation/Regulation

    • Business/Banking

    • Education

    • E-Government/e-Procurement

    • E-Society – to study and analyse the trends and impact of the Internet revolution on the social trends and relations within the SEE communities.

    b. Consider the synchronisation of e-Balkans agenda with the e-Europe targets agreed at the Lisbon European Union Heads of Government Summit in February. This would ensure that e-Balkans is fully part of the Stabilisation and Association process. The e-envoys from SEE can take responsibility for adhering to the targets.

    c. Identify successful initiatives in SEE, and encourage their replication elsewhere, taking into account the differences between the countries of SEE. What are the key measures? What is the best sequencing? What are the lessons already learned from implementation?

    d. Create collaborative partnerships between Governments business and NGOs to make sure initiatives are grounded in reality, and policy-makers are constantly reminded of the speed required if SEE is not to be left behind.

    e. Consider if funding can be made available for “quick-win” digital initiatives to demonstrate to leaders and their publics the value of such initiatives. Private-public sector partnerships can play a useful role, such as the Cisco Networking Academy Programme CNAP, providing entry level IT training. Other Major IT companies also have assistance programmes; Microsoft has one for university teachers and libraries.

    f. Ensure that a coherent focussed information campaign to involve senior media people and Parliamentarians to make sure that public awareness and pressure is increased.

    g. Make sure that the dialogue with business and NGO’s is used to keep touch of developments at the grass-roots level and to give the highest priority to assistance of ‘bottom-up’ projects.

    h. Draw in other bilateral donors into the process, such as the United States, and also Japan, which has a strong interest in Digital Divide issues. Digital divide initiatives by the private sector, such as the new HP e-inclusion strategy should also be tapped into where appropriate, especially for rural areas.

    i. Consider appropriate forms of knowledge assessment strategies to assist e-envoys and their staff highlight the strengths and weaknesses of each country for the knowledge economy. It could be used to help them prioritise their strategies by determine key areas, and to make others in Government aware of the problems. One option would be to discuss with the World Bank Institute running a detailed regional knowledge assessment conference for regional specialists, using the indicators developed by the WBI. IBM has already suggested that countries should carry out a knowledge bench-marking exercise under its “eSEEUROPE plan. ” As a first step it has commissioned a guide to create readiness for the networked world. The guide was compiled by the Center for International Development at Harvard University, and has 19 readiness indicators.

    j. Given the importance of telecoms reform, special attention should be given to making national Governments aware of importance of setting up effective liberalisation, proper telecoms regulation, and the licensing of 3G mobile technology. A regional meeting of telecoms regulators to assist may be appropriate, especially as EU member states consider new forms of regulation of telecoms and broadcasting with digital convergence.

    k. To synchronise the e-Balkans initiative and its steps within the countries with the pre-accession process and thus stimulating SEE Governments to work on this issue.

    l. Further policy proposals are contained in the ‘Priorities for Advancing the Digital Agenda’, proposed by participants at the Wilton Park Conference on the Digital Agenda for SE Europe.’ This will also be available at http://www.wiltonpark.org.uk A conference report will also be available there shortly.


Chris Langdon
Wilton Park
30 October 2000


This Action Plan is compiled by Wilton Park, an academically independent agency of the Foreign and Commonwealth Office. As such it does not represent the official policy of the FCO, or the Conference co-sponsor Cisco, Systems.



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